How to avoid scams and problems during the holidays

In the midst of holidays, the Consumer Protection Branch publishes a list of tips to avoid problems and scams in service contracts.

Shows, recitals, events

If an event is suspended, you can request the return the money or the ticket for the postponed date. In case of cancellation by the organization, you can ask for additional charges that you have made (such as transportation and accommodation, among others).

Holiday Camps

Make sure you have all the necessary information in writing before hiring: included services, schedules, scheduled activities, etc.

Credit and Debit Cards

Agree that there can be no difference in price between a cash payment and a debit or credit card payment in one payment.

They can not require a minimum purchase to use the debit or credit card.

Travel and Other Website Services

Verify that the website is secure before entering your credit card information. map The address must start with "https".

Make sure the final costs of the trip or service you hire are on the screen.

If published services are provided from or to the outside, their prices may be displayed

As in any online transaction, remember that you have 10 days to repent for free (provided that 39, that is, companies based in Argentina and in compliance with local legislation).

Air Tickets

Claims relating to the cancellation or reprogramming of flights and the loss or deterioration of baggage must be addressed to the National Administration of the United States. Civil Aviation (ANAC). More information: [email protected] – www.anac.gob.ar.

Other issues such as lack of information, non-compliance with promotions or point / mile programs are pbaded on by consumer protection agencies. For more information: 0800-666-1518

Vacation Rentals

If you are thinking of renting a property, carefully read the contract and check the identity of the owner.

Check that the property is in the conditions establishes the contract

Checks that all the equipment works as agreed

Mobility – car rental

If you rent a car, I have requested a copy of the contract in advance. When given to you, before signing it, check that it is in accordance with the agreed conditions.

In addition, he must give you the green card and proof of insurance. Do not forget to check that both are valid.

If the car suffers damages unrelated to your liability, this corresponds to the return of the entire deposit.

Mobile Telephony: Roaming

If you are traveling abroad you have decided to activate Roaming on your mobile phone, to inquire about current prices and terms of service that your company will provide .

Excursions

If you are going to rent a ride, do it in authorized agencies. More information on www.turismo.gob.ar

I asked for a copy of the contract. It is necessary to clarify the conditions of the tour, the included services and their final costs.

Consumer Protection in Social Networks:

Twitter: @DNDConsumidor

Facebook: Consumer Defense

The consultation channels and the claims of the body are the toll-free telephone line 0800 666 1518 and the website www.consumidor.gob.ar