How to block your WhatsApp if your cellphone is stolen

If you were victim of the delinquency and you stole your cell phone or if you are lost and lost, these steps will help you block your count from WhatsApp as well temporary and so make sure no one else n & # 39; 39, will occupy your identity.

According to WhatsApp in its section " Frequently Asked Questions ", it states that step number one is block map SIM of device, for this you must call to the operator of your mobile phone and, state your case and ask them to block the SIM ] after this return to verify the account will no longer be possible, at least not at that time nor n this number, since to do this, the system will ask a verification by SMS ( SMS ) or a call.

Thereafter there are two options:

Using a New SIM Card with the Number from recovered and activate WhatsApp in a new phone because according to the messaging application "it is the fastest way to disable WhatsApp in the stolen phone .You can only activate an account of WhatsApp with a phone number and on one device at a time. "

Also, if you want to lock all your account information urgently or you do not have the opportunity to acquire a new SIM and a computer, you can send a email including the express ion " Stolen phone / lost: Please, disable my account " to [email protected] It is very important to mention your number [19659002] of telephone in the complete international format. It is +52 55.5555.5555

What happens when my account is disabled?

Once you have deactivated your WhatsApp account is not completely deleted your contacts will still be able to see your profile and send you messages, which will remain pending for a period of maximum of 30 days.

If you return to activate your account before is deleted you will receive the pending messages on your new camera and you will stay in your chat rooms. group, if you do not return to activate your account within 30 days, it will be completely deleted.

It is important to note that although the SIM ] is blocked it is possible to access all records and application dinos when the phone takes access to a Wi-Fi network. "We can not help you locate your phone. It is also impossible to disable your account from another device, "explains WhatsApp.

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