Latam had to suspend flights to Miami and other destinations: what options have those who bought tickets



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The affected passengers were informed of the cancellation of their flights by email.  They will be able to reprogram them or ask for money.  EFE / Alberto Valdés / Archives
The affected passengers were informed of the cancellation of their flights by email. They will be able to reprogram them or ask for money. EFE / Alberto Valdés / Archives

Amid the second wave of coronavirus and the resulting restrictions in the region to moderate the number of infections, Latam Airlines said that due to current health protocols in both Argentina and neighboring countries, it had to readjust its itinerary and cancel part of its operation to Miami and other destinations scheduled for June.

As reported by company sources at Infobae, among the reasons they canceled some of this month’s flights There are restrictions in Chile, whose borders are closed until June 30, and restrictions on connections with Brazil, since the United States and Europe do not accept passengers from this country.

The reduction in the number of authorized flights also influenced the decision. by the National Civil Aviation Administration (ANAC). Likewise, the sources explained that many flights that were rescheduled in 2020 and were due to take place in those months, which was not possible.

“Faced with reduced exploitation, Latam will provide the customers concerned with the return of the ticket or the change of date without penalty or price difference depending on the seats currently available, recalling that the realization of these flights is subject to the approval of the government ”, explained the company in a press release.

“We had to cancel part of the June itinerary, adjusting it to what the ANAC approved. Also, the rescheduling of passengers with last year’s itinerary is added, along with the sales we had for this month and limitations from the rest of the countries in the region, ”Latin sources told this media.

In this sense, they claimed that of the three connection centers that the airline has, including San Pablo, Santiago de Chile and Lima, the first two have restrictions.

The firm had to cancel passenger routes that included flights for June in a context where the ANAC allowed four monthly flights to Chile, four to Brazil and eight to Lima. “We only operate 16 flights this month. In normal times, we have 14 weekly flights to Lima. We continue with a very low level of operation», They noticed.

Thus, from Latam, they have indicated to Infobae that the available places will only be available for September, because for July and August, they will not sell tickets, in a preventive way.

Passengers who have been affected by the postponement can access the Latam website www.latam.com/es_ar and from the “My trips” option they can accept the new itinerary or choose a new date, leave the ticket opened or request refund. .

The passenger who chooses a new date can make a change free of charge in the same cabin of the original trip during the validity of the passage.

You also have the option of leaving the ticket open in “My trips” and making the change later, provided that you respect the validity of the ticket. This way, you don’t have to immediately decide when to fly.

And as a third option, you can choose not to travel and request a refund. In this way, the passenger receives a “Voucher” which can be exchanged for services or money.

Latam flights approved for June:

Brazil

LA9460 SAO PAULO / GUARULHOS – BUENOS AIRES

LA9461 BUENOS AIRES – SAO PAULO / GUARULHOS

Chile

LA1101 SANTIAGO – BUENOS AIRES

LA1102 BUENOS AIRES – SANTIAGO

Peru

LA2391 LIMA – BUENOS AIRES

LA2390 BUENOS AIRES – LIMA

LA2699 LIMA – BUENOS AIRES

LA2700 BUENOS AIRES – LIMA

LA2391 LIMA – BUENOS AIRES

LA2390 BUENOS AIRES – LIMA

LA2699 LIMA – BUENOS AIRES

LA2700 BUENOS AIRES – LIMA

LA2394 LIMA – BUENOS AIRES

LA2395 BUENOS AIRES – LIMA

LA2699 LIMA – BUENOS AIRES

LA2700 BUENOS AIRES – LIMA

LA2391 LIMA – BUENOS AIRES

LA2390 BUENOS AIRES – LIMA

LA2699 LIMA – BUENOS AIRES

LA2700 BUENOS AIRES – LIMA

LA2699 LIMA – BUENOS AIRES

LA2700 BUENOS AIRES – LIMA

It should be noted that the ANAC must allow flights so that measures established by Cabinet headquarters and the Ministry of Health can be met, such as the limitation that only 2,000 passengers per day can arrive from abroad. at Ezeiza airport and two hours separation between each flight on arrival. These measures are in effect until June 11.

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