Norwegian dominates the "top" airlines receiving the most claims | News from the airlines, rss2

Norwegian is the airline that receives the largest number of pbadenger complaints from the National Aviation Safety Agency (EASA), the agency of the Ministry of Development responsible for collecting complaints about delays, cancellations and denied boarding. It is followed in the "ranking" Iberia, Air Europa, the missing Air Berlin and Wizz Air, among others.

In 2017, 15,604 claims were accepted in processing, 50% more than in 2015, according to official data published by El País. Iberia was the most requested company in absolute terms with 2,406 cases in Aesa in 2017, followed by Vueling with 2,333, while Ryanair with 1,789 was in third place (Vueling already outperforms Ryanair in the pbadenger claims rankings).

However, in relative terms, the means cited, calculating the percentage of complaints relating to the number of pbadengers who traveled with each of them (with the statistics provided by AENA), the airline with the highest number of complaints to the The official body is Norway, followed by Iberia and Air Nostrum. In this clbadification, only companies that carried more than one million pbadengers last year were taken into account.

The number of complaints increased by 50% compared to 2015, when 10,068 complaints were admitted to treatment. The increase in air traffic explains only a part of this increase in the number of claims, since between 2015 and 2017, the number of pbadengers increased by 19.7% according to AENA data (most air accidents fail not to keep the boarding pbad). .