penalizes drivers for using mirrors

Amazon drivers are sanctioned for unintelligible reasons: according to Motherboard (Vice), they are sanctioned for use the mirrors sides, tune the radio or even be interrupted in traffic by other drivers.

“It’s annoying, I didn’t do anything”a Los Angeles delivery driver told Motherboard. “Whenever I have to turn right, it inevitably happens. A car interrupts me to get into my lane, and the camera, in that really dystopian dark robotic voice, screams at me, ”he added.

Amazon said it has seen a reduction in accidents and other safety breaches since installing the cameras. “Netradyne” in their delivery vehicles.

When the cameras detect a possible Dangerous driving “events”, these cases influence workers’ performance scores and, in turn, can affect their chances of getting bonuses, additional payments and prizes. They can also affect the revenue of Amazon’s own delivery service partner.

These events help decide whether Amazon drivers receive reviews from “Poor”, “average”, “good” or “fantastic”. Amazon Delivery Service Providers (DSPs), who employ and manage drivers, can earn bonuses for repairs, damages, and other things only if their drivers’ combined weekly scores reach towards a “fantastic” territory.

“Amazon supposedly uses these cameras to make sure it has a safer workforce, but it actually uses them to do not pay delivery companiesa Washington DSP owner told Motherboard.

“One of the security enhancements we have made this year is the implementation of state-of-the-art camera-based security technology and telematics in the industry through our delivery fleetAmazon said in a statement to another outlet, Business intern. “This technology provides drivers with real-time alerts to help them stay safe while they are on the road.”

Changes “for the better” underlined by Amazon

The company added that it has seen the following changes since installing the cameras in more than half of its US fleet: accidents have decreased by 48%, violations of stop signs and signs decreased by 77%, the following distance decreased by 50%, driving without a seat belt was reduced by 60% and distracted driving decreased by 75%.

The owner of Washington DSP told Motherboard he was not trained to use the cameras. Amazon told Insider that every delivery company has received camera training and is obliged to inform its workers how events affected DSP scores.

Some Amazon drivers have resorted to stickers to cover their trucks’ cameras to avoid unnecessary violations, Motherboard reported.

“If we raise any issues with the cameras, the managers were hiding it under the table, they were just worried about getting the packages out, “a Kentucky delivery driver told Motherboard.”So we cover them. They don’t tell us to do it, but it’s like ‘don’t ask, don’t say anything’, ”he added.

Other workers wore sunglasses so cameras wouldn’t interpret eye movement as distracted while driving.

“The Netradyne cameras that Amazon installed in our trucks they were only a nightmare“A former Amazon driver in Alabama told Motherboard. “Personally, I didn’t feel more secure with a camera monitoring my every move.

The pilots also told Motherboard that it is difficult appeal wrongly reported events with Amazon, and that their attempts to do so have often been rejected.

Amazon told Insider that the calls were reviewed manually and the erroneous events did not affect DSPs or controllers. The company announced in February that it would install the cameras on its delivery vans to improve safety.

This decision raised confidentiality and surveillance concerns. The following month, an Amazon driver resigned over the installation of the new camera, telling the Thomson Reuters Foundation: “It was both a breach of privacy and a breach of trust“.

The system, called Driveri, includes a front camera, two side cameras, and another that looks at the driver.

Apparently, misapplies the criteria.

SL