Satial ensures that the government’s complaint is unfounded and that it was formulated on the basis of third-party opinions on social networks

The Secretary of Internal Trade last week attributed to signatures Framingham Pharma (Satial) and Formulab (Flat Belly), for alleged violation of the law on the defense of consumers for having violated the obligation to provide certain information in its advertising. In this context, from the first of the laboratories they made a presentation to the secretariat in charge of Paula Spanish claiming that there is no connection between the images which – as they pointed out – do not come from the laboratory with the message given by the alleged advertisement pointed out by the government and circulating on social networks.

“What’s on Facebook are third-party posts that are probably looking to show which foods it is convenient to use Satial on.», He assured Infobae Carlos Graschinsky, one of the founders of Framingham Pharma, an Argentinian laboratory with 20 years in the market dedicated to the production of dietary supplements, which achieves a turnover of almost 700 million pesos per year and directly and indirectly employs around 350 workers.

He also pointed out: “The Secretariat’s argument concerns images posted on a Facebook page that depict certain non-diet foods such as croissants and pasta, among others, which the government says are not part of a diet. “.

“There is no line in the question that Satial is not a good product”

And he added, “The images tie into the healthy message Satial offers in their advertising. They maintain that there is a contradiction between the images disseminated on the Facebook pages and what is said in the Satial advertisement, which are practically videos of medical nutritionists ”.

According to Graschinsky, there is no argument in the indictment against the Satial product. “There is no line in the question that Satial is not a good product», He noted. And he added that it is a dietary supplement that is added to foods that contain starch. “What it does is decrease the absorption of carbohydrates,” he explained.

According to one of the founders of Framingham Pharma, the summary against the firm has two edges which consist of an advertising Facebook page that does not belong to the company and statements by third parties with whom the company has no relationship.

The Secretariat’s argument relates to images posted on a Facebook page that depict certain non-diet foods such as croissants and pasta, among others, which the government says are not part of a diet (Graschinsky)

“Strong economic interests have installed false ideas about Satial in the public, like that he is magical, which is precisely the reverse message of the one coming out of the lab. Satial is a dietary supplement that is added to a healthy diet and physical activity to help reduce body weight “Graschinsky assured.

The official indictment

Recall that the accusation of the Secretary of Commerce against the Framingham Pharma laboratory indicates that “in the case of Satial, in a contradictory and limited manner, it is mentioned that the product should be used in addition to a diet and an exercise program“, And notice that”its promotional pieces are full of images of different dishes of high calorie foods not recommended for a diet to lose weight”.

“These images are accompanied by advice from those who are billed as specialist professionals, saying that ‘if you incorporate Satial before and have eaten four servings, you are consuming one,” he said. “These two expressions are clearly incompatible because it is not clear whether the product is effective for all types of food consumption or should accompany a healthy diet. In addition, it encourages consumers to adopt a daily practice which could be detrimental to their health ”.

The images link them to the healthy message Satial delivers in their advertising. They argue that there is a contradiction between the images shown on the Facebook pages and what is said in the Satial ad, which are practically videos of nutritionists (Graschinsky)

Commerce Interior clarified that “following the analysis carried out, the companies Framingham Pharma (Satial) and Formulab (Flat Belly) were indicted for alleged violation of the law on the defense of consumers for violation of the obligation to provide true and truthful information, disseminate advertising messages that would represent a danger to the health and physical integrity of its consumers and for non-compliance with specific regulations on advertising and labeling of food supplements”.

Finally, he stressed that companies have already been warned and have five working days to discharge the authorities of the National Directorate of Consumer Defense, which happened at the beginning of the week. Then, they said, “the administrative process will be followed to impose sanctions if they apply.”

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