These are the changes you should take into account when using ATMs

For a month, through a circular, the Financial Superintendence reported that from this July 1, Colombian banking entities must allow users to withdraw their maximum amount in a single transaction. That is, this obligation, which has already entered into force, allows users to make withdrawals between 2,700,000 pesos and 3,000,000 pesos, which previously could require the person to make between three or four withdrawals.

At the time, Superintendent Jorge Castaño Gutiérrez, who signed the document in 2019, said the application of this increased cash withdrawal had been brought forward due to the pandemic. On the other hand, he indicated that the other changes are starting since the stipulated deadline is respected.

As the newspaper El Tiempo reports, the Colombian Association of Banking and Financial Entities (Asobancaria) claims that this determination will result in an increase in the use of the 100,000 peso note, which is rarely seen in the daily life of Colombians. . This way you avoid transactions involving large amounts of currencies.

Likewise, with the entry into force of this obligation, we knew that if a user in the middle of a transaction at an ATM ended in a failed withdrawal and the ATM did not give him the money, but that he was debited from his account, the bank, you must return it the same day. Well, previously in these cases people had to wait several days for their money to be returned, an issue that can no longer be delayed after the changes requested of banking entities by the Financial Superintendent.

On June 17, the newspaper El Tiempo reported that before July 1, some entities had already adapted their ATMs to this requirement by increasing the amounts of withdrawals at their ATMs, for example, it indicated that the ATMs of Davivienda it already makes it possible to obtain up to two million pesos in a single transaction. Others like Bancolombia and the Social housing bank they raised the maximum amounts per day, although this through various operations.

Don’t give your bounty to criminals: know the police recommendations for withdrawing money in Colombia

After constant cases of theft from ATMs in Colombia in the middle of the year, The National Police announced a series of preventive measures and also offered the support service so that people have greater security when withdrawing their money and taking over the payment of the mid-year bonus.

In this regard, Colonel Nelson Quiñones Manchola, Deputy Commander of the Metropolitan Police of Bogotá, explained the actions of the authorities of the Colombian capital to prevent fraud and freight:

The National Police have organized special support in ATMs, shopping areas and pedestrian bridges. In this way, we provide support to citizens so that in these withdrawals that they make on their premiums, they do not have any problems.

We give a series of recommendations such as: be accompanied each time you go to the ATMs; do not accept help from strangers; always watch your surroundings. When the transfer of large sums of money is organized, the support of the National Police can be requested, which is at no cost, to avoid unfortunate events. In the emergency line 123, we will be aware of any call

It must be remembered that, Since this Thursday, July 1, Colombian financial entities have made changes to the country’s ATMs, changes that are reflected in the withdrawal amount alternatives and the inclusion of 100,000 peso banknotes available for cash withdrawals..

KEEP READING