Vaccination. After 4 hours the system was standardized to take shifts for over 80s in the city



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At 2:00 p.m., the possibility of reserving a shift to vaccinate against the coronavirus was opened to those over 80 years old residing in the City. The website to book a time and place to receive the first dose of Sputnik-V is: www.buenosaires.gob.ar/coronavirus/vacunacion-covid-19. However, the site collapsed due to the number of users who wanted to enter simultaneously and for three hours it was very difficult to make a reservation. Now the operation is normalized. It was also very complex, according to testimonies compiled by THE NATION, contact line 147, which with 300 operators had to handle thousands of calls.

“I’m trying to access the web but it crashes, the site goes down, we also called 147 and all the lines are down,” he says. Michelle levin, 29, trying to get a shift for her grandfather.

Problems on the site to book an appointment to vaccinate the over 80s in the city
Problems on the site to book an appointment to vaccinate the over 80s in the city

“I started at 2:00 PM by calling 147 and going to the website. 147 is busy and on the page I get to where it says I have to choose by date, location or availability. I calculate that it is reduced, as it always happens when these calls are open, ”he describes. Martha Chiesa, 86 years old, who by addressing LA NACION constantly revives the page of the government of Buenos Aires.

“I calculate that, if it isn’t today, it will be later, at some point I will have a turn, it is about being patient. This afternoon I have nothing to do, so I’ll just call until I can come by. Often, the same thing happens with other medical appointments where you spend half an hour to get them, ”he adds. Church.

“What is happening is that there is such a demand on the system that even after quadrupling the capacity of our server compared to physician registration, the site collapsed. To have a comparison, with the enrollment system for boys in school, 5,000 entries per minute, now 76,000 entries. As long as the demand does not drop, it is difficult for it to function again. However, we take turns at 147, we have nearly 300 operators who take shifts normally, but you have to be patient because there are not as many operators as there are calls ”, he explains. Fernando Benegas. Secretary for innovation and digital transformation in the government of the city of Buenos Aires.

There are 150,000 inhabitants of Buenos Aires who, because of their age, are entering this new stage of the vaccination campaign. Those who reside in retirement homes, estimated at around 17,000, will receive the vaccination in the establishment, since eight mobile devices dedicated to vaccination will approach the homes.

Problems reserving a shift to vaccinate the over 80s in the city
Problems reserving a shift to vaccinate the over 80s in the city

Although 5,000 teams had to be delivered per day for the 29 positions activated in neighborhoods, such as clubs, parks, civil associations, cultural centers and even Usina del Arte, now those over 80 will be able to continue to register and will be registered. .

In any case, from next week they will receive the first of the two doses. They will receive a certificate, which will also indicate which product has been applied. In principle, depending on the availability of vaccines, the capital will continue to apply with the Sputnik V vaccination of hospital staff and the private system, and Covishield, from AstraZeneca, it would be used for applications outside health centers.

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