WhatsApp will take legal action against those who use their application abusively: what to know

It will be the platform itself that will determine whether the user or the company is performing abusive actions in the mail service. It also refers to the WhatsApp Business application designed for communication between businesses and their users.

WhatsApp will obtain this information through acts of abuse that it finds to be committed on the platform itself, or by resorting to an exclusive service that counts outside the platform and that includes, among other things data, complaints from users who warn that companies violate the terms of use.

In this way, the courier service will take legal action against all companies that violated the terms of use on the platform before December 7, 2019 and against all persons who were the object of A claim, if this abuse persists from that date.

They ensure that, using the information available on the platform, they have already found and stopped millions of accounts that worked in the system and violated the terms of use.

The implementation of legal measures adds to the technological tools currently used by WhatsApp to automatically detect forms of abuse such as spam accounts, because the company claims to know that "some companies are trying to evade our machine learning systems ". .