Worldwide failure affected WhatsApp, Facebook and Instagram

This is a failure of unknown origin that has prevented access, in various parts of the world, to Facebook and Instagram, both owned by Mark Zuckerberg's company. "We are aware that some people currently have problems accessing Facebook applications, and we are working to resolve the problem as quickly as possible," the group said in a post-afternoon message. Respondents used another social network, Twitter, to complain about their lack of access or limited access to Facebook and Instagram.

Instagram users had problems mainly due to the fact that they could not connect from the mobile application (in 32% of reported cases), but they could not download photos (in 24 % Complaints). Facebook's problems, however, were related to the impossibility of accessing the Web (with an impact of 35%), the inability to write publications (17%) and in the impossibility of registering (14%).

Facebook also stated that the failure was not related to a "DDoS" type cyber attack, that is, a "denial of service attack", which occurs when servers are overwhelmed by an avalanche of ingenuity of connections.

According to the specialized website downdetector.com, the problems were more noticeable in North America and Europe, but also explained failing users in other regions. The network with 2,300 million active users experienced a notable failure in November, attributed to a "server problem", or another in September, blamed at that time for "network problems".

Later, problems arrived on the WhatsApp mail network, also from Zuckerberg. 81% of the complaints concerned the sending of messages. According to the DownDetector page, Buenos Aires, Uruguay, Mexico and a good part of Europe are the most affected centers. Although the main problem is sending images and audios, many users have reported "excessive" delays when sending conventional text messages.