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The mobile operator announced Wednesday in a letter to its customers that it would refund customers who placed orders for the foldable phone. AT & T said it would also offer a $ 100 gift card for customers.
Samsung announced the highly anticipated Galaxy Fold in February. But when the company sent phones to reviewers, many of them went bankrupt. This forced Samsung to delay the scheduled launch in April and the company has not yet announced the $ 2,000 phone shipping date.
"Unfortunately, Samsung has delayed the release of the Fold, which means we can not ship your phone and we have to cancel your pre-order," said the president. AT & T (T) letter said. WarnerMedia, CNN's parent company, is part of AT & T.
Samsung acknowledged in April that the phone "needs additional enhancements that could ensure the best possible user experience".
Some critics have had problems with the 4.6-inch smartphone, which opens on a 7.3-inch tablet. Some hinges were defective and the screens of some reviewers had broken after the removal of the Fold's protective film.
To solve the different problems, Samsung (SSNLF) stated that it would enhance screen protection and "improve screen maintenance and use instructions, including the protective layer, so that our customers can take advantage of it." best of their Galaxy Fold. "
Despite the problems encountered with the Galaxy Fold, innovative phone designs remain in the flies of tech companies.
Samsung, for example, recently obtained a patent for an expandable phone. Part of the phone's screen would roll under a cover at the bottom. Stretched vertically, the screen would unfold.
The patent, filed with the World Intellectual Property Organization, was published on June 6. Samsung initially filed with the international body in November 2018. But the fact that Samsung has patented the phone does not mean that it will make it. But this gives customers a potential clue to other directions that Samsung might take with its Galaxy smartphone lineup.
Samsung has also recently patented a phone with a screen wrapping the front and back.
Apple (AAPL) obtained a patent at the end of May for a folding screen that can be used on iPhones and other devices.
The patent discloses an electronic device with a flexible or collapsible screen and cover. In the past, Apple had already filed a patent application for a flexible display with touch sensors and portions opening and closing like a book, as well as a flexible iPhone that can fold in half and grab the clothes of a person.
"Foldable phones and 5G are the next generation of smartphones in the years to come," said Daniel Ives, analyst at Wedbush Securities, previously with CNN Business.
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