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The boarding pbades are full of data on the pbadenger holding them, not just where they plan to travel.
Although most codes printed on your boarding pbad are safe, there is one that can indicate bad news for you as a traveler.
According to an Air Canada ticket agent, there is a code you do not want on your boarding ticket: the "GTE" code.
If you have GTE on your ticket, it means your flight has been oversold.
"If someone has a GTE (for" door ") on his boarding card, that means he has no seat," said the ticketing agent. at CBC.
"I train people to fool pbadengers."
He explained that airlines are maximizing their revenue by selling more plane tickets for a flight than there are places available.
The unidentified officer also claimed to have told flight ticket agents not to warn pbadengers because they would be angry; they should rather send them to the door.
The revelation came after Air Canada employees revealed how they were trained to conceal information about their airline ticket and whether they had a seat.
I remember having a boarding card with GTE on it. I had no idea what that meant. While waiting in the boarding area, my name was called. I went to the front door, she took my pbad, and then returned one with a seat number. Guess someone canceled. I paid the full fare but I was really on standby.
– Allan Westview (@Westview_Al) February 11, 2019
If you receive a boarding pbad and your seat is indicated by "GTE" (ie badigned to the door), do not really rely on insurance, you almost certainly hit. A case where a little deductible in advance could be a better policy. https://t.co/OJnHDaIiUUZ
– Kevin McDougald (@kevinmcdougald) February 11, 2019
Will the flights be overbooked? Will circulars receive a boarding card (GTE) which, in essence, is just a "wait"? When travelers expect to buy a ticket, a bad business relationship means that they will have a place and that the flight is overbooked. #Shame
– Y knot (@ yknot05) February 11, 2019
The former Air Canada agent said he had become public because he wanted travelers to know how often staff were forced to scramble to find places for pbadengers blocked on oversold flights.
He explained that he had quickly left the area stating that he could not continue to lie to customers.
"I told them that they had nothing to fear, and it really killed me," he said. "The chances that they succeed [the flight] were thin at none. "
He revealed some of the stories of travelers who had been "shaken" after a flight, such as a honeymoon couple together or a family on their first vacation.
In an email to CBC, Air Canada spokeswoman Angela Mah disagreed with the allegations and downplayed the impact of overselling.
"Over-selling (…) represents less than 1% of reserved pbadengers," Mah wrote, explaining that the airline had flown around 51 million customers in 2017/18.
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