Coles customer "frustrated" about how the reusable bag was packaged



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"Can you please Australia and teach the staff how to pack the bags?"

Frustration at ban on Coles and Woolworths plastic bags does not seem to stop

The decision of the supermarket giants to charge 15 cents for thicker and reusable plastic bags has erased the spirits, but this is not the only reason that caused the agitation at the cash register

. Social media say their staff must be "recycled" in packaging after cashiers have over-wrapped reusable bags.

Hope Amy Leah Wood complained to Coles in a Facebook post saying that Saturday "was the tip of the iceberg!"

She said that she was supporting the "iceberg"! banning plastic manufacturing at his local Kalgoorlie store for a month, "giving staff time to learn and get used to better packing bags."

Ms. Wood claims that the articles were not packaged in order.

"I had a refrigerated bag filled with tin cans at the bottom, crushed yogurt in the middle and meat on top and a normal bag containing meat, toiletries, muffins,

"I always put things in order before scanning how they should be packaged to help the staff and that did not matter at the during the last weeks!

"Can you please Australia?"

Laura Stott, another client, also agreed with Ms. Wood, stating that the Staff at all Coles stores [traduction] "must be recycled to pack reusable bags." "I had four cooler bag handles tearing up because of this. And it hurts my blood! Just because they can do the same, it does not mean that they should. I'm taking extras now and I'm packing half in the car.

But everyone did not side with Ms. Wood, suggesting that she should "pack her own bags" and "do like Aldi and pack his bags".

Coles reacted to Ms. Wood's message by apologizing for hearing about her frustration and thanked her for her comments.

"We are sorry to hear your frustration because we are proud of the high level of customer service we provide." Said a spokesman for the supermarket chain. We will ensure that [is] is forwarded to the store and regional directors and we hope you will notice an improvement in the future. "

In a statement provided to news.com.au, a Coles spokesperson said that they were" Sincerely grateful "to all of their clients" who were part of the transition to say no to the bags single-use plastic transportation and yes to reusable alternatives. "

She said the extra check-outs will be open between 9am and 9pm in New South Wales and Victoria, and at 9am and 7pm at Queensland and Western Australia

Not everyone aboard environmental change with Target and Kmart who refuse to take one.

Will remain on the registers of Victoria and NSW after Sunday

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