Apple: huge problems with MacBook Pro and iPhone X



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Updated November 13, 2018 at 11:22 am

Many Apple customers have problems: owners of a particular MacBook Pro model are threatening to lose their data. In addition, the touch screen of the iPhone X poses problems.

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The message is tantamount to a reminder: on its website, Apple informs owners of a MacBook Pro with a 13-inch display and a 128 or 256 GB SSD that their device is capable of be defective. Possible consequence: data loss or drive failure.

This includes contactless devices acquired between June 2017 and June 2018. You can determine if your device is affected by specifying the serial number.

Anyone who owns such a device at home should have the disc replaced as quickly as possible, according to Apple. For this, the customer must make an appointment at an Apple Store or request the help of a service provider.

Important: Data must be backed up before repair

The repair takes Apple for free. However, before they can do this, customers must back up all data stored on the laptop to an external storage device so that they can be reinstalled after repair.

But that's not bad news Cupertino: even the iPhone X poses problems, specifically its touch function. As Apple writes in another message, the screen responds with some non-touch or unreliable devices to touch – or responds even though it has not been touched.

Customers can also repair this error for free if the display is intact. The monitor whose display shows jumps must first change the display of its own account before Apple repairs the touch screen.

As in the case of the defective MacBook Pro, customers whose iPhone X is defective should also contact an Apple store or the service provider of the company. (Mpc)




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