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Lufthansa's Eurowings subsidiary prepares its pbadengers for stress rather than the joy of a holiday this summer. Alone in June, about 25 flights were canceled each day, reported the ORF's midday newspaper.
"We have an increase in complaints and investigations of about 38% over last year". -Theresia Röhsler. The crowd was already considerable last year because of the problems of Air Berlin and Niki. The agency was not expecting it to increase again this year.
If a flight is canceled or delayed by more than three hours, pbadengers under EU law are entitled to compensation up to 600 euros The President of the Association Austrian travel agencies at the Chamber of Commerce, Felix König, found sharp words: "We have been used for many years to ensure that airlines have adequate flight schedules and respect them now. Airlines, that they probably made air connections to the market, but of course they knew that they can not all fly and we think that even in the commercial badociation, outrageous. "
Many tour operators from Austria and Germany have joined the management complains airline.The Austrian Travel Association (ÖRV) said in a letter that travel agencies have had "huge costs". "And Eurowings does not really matter, I can tell you," said King.
Eurowings took over much of the Air insolvent Berlin and became the third largest low-cost airline in Europe.The integration of airplanes and crews should continue to cause problems.
So much is not going well, has also been registered with Lufthansa These days, it has been decided to transfer Eurowings' long-haul business to Brussels Airlines, another subsidiary.
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