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"We give priority to our customers and want them to be taken care of in the best possible way," said Best Buy in a statement explaining its decision. The company softened the blow by praising the Fold. It has been described as "one of the most curious and expected features of 2019" and indicated that unforeseen obstacles and failures were not uncommon with revolutionary designs and technologies.
This is only the latest addition to the Samsung Galaxy Fold saga. The company delayed the launch of the phone a month ago, after breaking several examination units. But he still has not provided an updated release date in the US and has postponed launch events in China. As Engadget has previously reported, the FTC's distance selling regulation requires a company to ship its devices within the specified time, or within 30 days if it has not indicated it. . If he can not respect these stipulations, the customer must give his consent to delay or cancel the pre-orders. For Samsung, this means that he would have to send or obtain his consent by May 31st. As we approach this date, the Fold remains in limbo.
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