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Best Buy Co. informed store workers this week that the retailer is cutting jobs and cutting hours, according to people familiar with the situation, as the big box chain adapts to a world where more shopping s ‘were performing online.
The company has reported a surge in sales in recent quarters as buyers weary of the pandemic stocked up on home appliances, video game systems and other electronics. Comparable sales, from websites or stores that have been in business for at least 12 months, increased 23% in the quarter ended October 31. Much of the gain came from online orders, which nearly tripled in the United States in the last quarter.
A company spokesperson declined to comment on details of the job cuts. “As we have said before, the buying behavior of customers will be permanently changed in an even more digital way,” the spokesperson said. “Our workforce will need to evolve to meet changing customer needs while providing more flexible opportunities for our employees.”
Jordan Diaz, 27, quit working at Best Buy on Wednesday. “I was told that I would be capped at 28 hours, which is not a full time and therefore lose my insurance,” he said. The Denver resident previously worked about 30 to 40 hours a week, earning health insurance for himself and his wife, he said. Some of his colleagues were fired on Wednesday, he said.
The company had 125,000 full-time and part-time employees as of January 2020. Best Buy laid off approximately 51,000 of its employees in early April, including almost all of its part-time employees, as it closed most of its stores at the start of the pandemic for anything but curbside pickup. In June, Best Buy began bringing workers back on leave, and in August, increased its starting pay to $ 15 an hour.
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