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Librestream's Onsight Platform Brings Remote Expertise to Barloworld Equipment
Winnipeg, MB (GLOBE NEWSWIRE) – Barloworld Equipment, Caterpillar's Leading Dealership in South Africa, a reputation for excellence. The company is relentless in the pursuit of its mission to provide innovative solutions for outstanding customer performance through its employees. To this end, Barloworld Equipment recently invested in Librestream's remote expertise solution, Onsight. The solution will allow its field technicians to connect to remote expertise from any location and capture content for mentoring and subsequent use. It will also provide technicians with a safer way to perform inspections in the generally challenging field environments in which they operate.
"It was important for us to find an expert remote solution that provides the stability we need on the ground. to communicate easily across borders. Not only will Onsight offer our teams a remote mentoring service, but also a way to get customers to work quickly and efficiently, "said Charl Groenewald, Chief Executive Officer of Barloworld Equipment: Customer Fulfillment Services
. equips Onsight Connect remote expert software as well as Onsight robust hardware products. A selection of these will be applied to the different service environments in which the teams generally operate:
- Onsight Cube, used for inspections at height or under vehicles, prevents field technicians from traveling in dangerous situations. Its thermal imaging capability also collects temperature data – mining equipment escapements are one example.
- Onsight Smartcam can be used in the workshop, to measure and inspect cracks or equipment defects
- Onsight Hub used exclusively with a field. The technician's endoscope helps both the inspections and the coaching of new technicians on the use of this equipment.
"Onsight is designed to empower workers by connecting them to their teams and the content they need," Kerry Thacher told Librestream. "We are excited to be part of Barloworld Equipment's innovative approach to improving the expectations and services of our customers."
About Barloworld Equipment
Barloworld Equipment is a division of Barloworld Limited Barloworld Equipment is the reseller of Cat Earthmoving Machinery and Cat Feeding Systems in all of its territories in Africa Southern Africa: Lesotho, South Africa, Swaziland, Namibia, Botswana, Angola, Malawi, Mozambique, Zambia and the Democratic Republic of Congo. Province of Katanga, Republic of Congo (in badociation with Tractafric Equipment)
In addition, Barloworld Equipment is the Cat dealer for Siberia and the Russian Far East
Barloworld Equipment also operates in the United Kingdom and in China.
The other Barloworld Group divisions include Barloworld Automotive and Barloworld Logistics.
More information on www.barloworld-equipment.com and co nnect with us on LinkedIn, Facebook and Twitter.
About Librestream Technologies Inc.
Librestream develops digital transformation technology that improves service operations in the industrial sector. Deployed globally, the Onsight Augmented Reality Service platform enables workers to diagnose, inspect and quickly manage badets in the most challenging field environments. The Onsight platform includes basic AR features, including a remote expert, digital work instructions, and rich content access. Visit Librestream at www.librestream.com and contact us on LinkedIn, Facebook and Twitter.
© 2018 GlobeNewswire, Inc. All Rights Reserved.
SOURCE: Librestream Technologies Inc.
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