"Alexa, I have a question about tax credits"

Amazon's Alexa can now answer questions about renewals of tax credits, said HMRC

A new service allows users to request to "open HMRC" to obtain help and information on a change of circumstances.

Customers can not renew their tax credits using the service and it is designed as extra support for those with questions, and as an alternative to an Internet search or a phone call to find the answer. & Customs (HMRC), which estimates that the service could help more than three million people renew their tax credit before the deadline of Tuesday, July 31, said that no personal information is available. is stored on Alexa and will not be able to answer personalized questions. 19659003] For more information, check out our guide to tax credits

What is a tax credit?

Tax credits are transferred directly from the tax office to bank accounts, and anyone over the age of 16 can apply for them. 19659003] There are two types of credits:

• Child Tax Credits – anyone with children, working or not, could be eligible
• Credits tax work – anyone who works but has a low income, whether they have children or not, could be eligible

The amount you could get depends on a number of factors, including your income, the number of children you have and if

If you do not renew your tax credits before the July 31 deadline, payments will be stopped and you may have to repay the money you have received since April.

See our guide for more information renewing your tax credits. Angela MacDonald, HMRC's Director of Client Services, said: "As we approach the July 31 deadline for tax credit renewals, customers can rest badured that they can renew their tax credits." benefits online or via the HMRC. And, if they need help and support, Alexa can help clients know what they need to do when they receive a renewal pack, how to change their situation or how to know. about payment information. "