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Apple customers across Singapore have been fraudulently charged with hundreds of dollars worth of purchases that they have not made on their iTunes accounts.
According to a report in Channel NewsAsia two individuals lost at least SGD 7,000 (Rs 35,000) from their bank accounts to iTunes purchases and one of them was billed on his HSBC credit card. She added that her suspicion of an unfair game has increased when she received a message from HSBC warning her that she has less than 30% of her credit limit. She did not realize the magnitude of the question that after being addressed to a customer service operator
Other relevant customers have their bank accounts in Singapore's popular banks like UOB, Oversea-Chinese Banking Corporation and DBS
. he had noticed unusual transactions on 58 cards, all via iTunes.
"In early July, we detected and examined unusual transactions in the accounts of 58 cardholders. After confirming that it was fraudulent transactions, we have deployed the necessary countermeasures and are currently badisting holders affected by the chargeback process, "said Vincent Tan, Credit Card Manager at OCBC Bank
. monitoring all iTunes spend in recent weeks.
Meanwhile, Apple's customer service informed a concerned user that no purchase was made on his Apple account but that his card had been used by a fraudulent iTunes account. This account was subsequently banned by Apple. Apple Singapore said that they will need to log in with the help of their Apple ID, and will then be able to see the purchases and evaluate the truthfulness before reporting the problem.
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