Morada de São José receives small bills of R $ 24,000 and R $ 34,000

An inhabitant of São José, in the metropolitan area of ​​Florianópolis, received two electricity bills of exorbitant amount: December, 24.7 thousand rand and 34 thousand rand in January. The case is accompanied by Procon and the prosecutor. In the afternoon of Wednesday (6), at 3 pm, Celesc technicians will visit the property to gauge the energy meter and try to identify what has happened. past.

Fabrício Vieira, director of Procon de São José, informs that the owner of the building solicited the agency earlier this week because she could not resolve the case directly with Celesc. In the apartment, which is located in the district of Campinas, lives the daughter of the owner of the property and a child of one year. According to Procon, invoices from previous months amounted to R $ 60, R $ 80 and R $ 106 at most. In addition, air conditioning, one of the most energy efficient equipment, was installed on January 29th.

– In the afternoon of Wednesday, Celesc technicians will go to the apartment to check the light meter.

– We will know if you meet what is happening on the counter. power leak, in case of error reading or data calculation, or in case of deterioration of the meter. Surely the account is in trouble, even because in the property lives a mother with a child of one year, so there is no way to generate this consumption. Vieira said that the entire building was spending about R $ 8,000 a month – Celesc, through a communication notice, announced that he will rule after leaving the result of the announcement. Evaluation that will be made on Wednesday. Procon has already filed an administrative procedure and must accompany the verification. The agency also referred the case to the public prosecutor.

Inquiry

This was not the only consumer case to complain about the energy bill. The Attorney General's Office in Santa Catarina has even opened a civil investigation to investigate alleged irregularities in the recoveries of the light bill. For this, Procon's attorneys go to the homes of consumers who have seen their bill increase excessively in Santa Catarina. According to the MPSC, a consumer who believes they have been injured by the high value must first inform Celesc to Customer Service (SAC). ), by telephone on 0800 48 0120. After registration, you must contact Procon.