The EC urges Airbnb to bring its general conditions to EU rules :: Investor.bg

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Airbnb needs to align its terms and conditions with the European Union (EU) protection rules consumers and ensure transparency in the presentation of prices. They appeal to the European Commission (EC) and the consumer protection bodies of the bloc, the commission said in a press release.

The number of users booking their holiday accommodation online is increasing, and the area offers many new opportunities for tourists, says Vera Yurova, European Commissioner for Justice, Consumers and International Trade. 39, gender equality. non-compliance with EU consumer protection rules. Consumers should be able to easily understand what they are paying and how much they are supposed to pay for the services, and to enjoy fair rules, for example, regarding the cancellation of the business. occupancy by the owner, "she said. that it expects Airbnb to act swiftly and find the right solutions

The EC has argued that a number of terms of the General Terms and Conditions and how prices Airbnb are presented do not comply with the Unfair Commercial Practices Directive, on unequal Avni terms in Consumer Contracts and the Regulation on Jurisdiction in Civil and Commercial Matters.

has until the Airbnb end of August this year to present his proposals. EU and EU regulators will then badyze them and, if they are not found to be satisfactory, measures can be taken against the company to enforce compliance

Currently, the way prices are presented on the online platform, as well as how to distinguish private and professional hosts do not meet legal requirements in the EU. This is why Airbnb will have to change the way it presents the information in question, from the initial search on the site. This will ensure that the final cost is shown to users, including any mandatory fees, such as cleaning and service fees, for example. In cases where it is not possible to calculate the final price in advance, users must be clearly informed that additional fees may be charged

In addition, Airbnb will have to clearly indicate whether the proposed house comes from 39, a guest (private person) or a professional. In fact, the rules of consumer protection in both cases are different