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DirecTV's NFL Sunday Ticket subscribers had a frustrating day of play in week 8 due to service issues.
Sunday Ticket customers who tried to watch off-market games on their TVs encountered messages asking them to buy games while they had already paid the price. The invite asked them to pay $ 49.99 to watch individual games supposed to be available to customers who purchased the package.
Unreal @DIRECTVService I still can not pay for my Sunday Ticket subscription, so I do not see this message on the screen anymore. pic.twitter.com/dSNq8e4cMz
– Michael David Smith (@MichaelDavSmith) October 28, 2018
Package subscribers, including myself, who tried to call DirecTV about the problem, often found themselves disconnected. DirecTV finally integrated an automated message on their phone system to ensure viewers that it was a common problem for many subscribers.
It is only around 18 hours. An employee of DirecTV informed Larry Brown Sports by telephone that he had received a notice informing him that the problem had been solved. Subscribers were asked to reset their recipients so that the notification of purchase disappears.
DirecTV offered me a $ 10 credit to offset the show and was accepted, but the proposed credits should be for more money – 1 / 17th of the total cost of the package, which would be $ 17.29 if you have the basic package or $ 23.29 if you have Sunday Ticket Max. DirecTV charges $ 293.94 for the base package and $ 395.94 for the Max plan.
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