Former Zappos CEO Tony Hsieh built his company’s culture around customer service and made sure it survived the Amazon takeover. Here are the 6 best quotes from his memo announcing the deal

[ad_1] Ethan Miller / Getty Zappos’ first investor and former CEO Tony Hsieh died on Friday. Hsieh raised the bar for customer service while leading the online shoe salesman, allowing his employees to send flowers and cards to customers, talk to them for hours, help them order pizza and even hand-deliver particularly valuable parcels. The … Read more

Fed extends emergency loan programs beyond December 31

[ad_1] Jason Katz, Managing Director of UBS and senior portfolio manager, gives an overview of the recent market downturn and why he is betting on “technology enablers”. The U.S. Treasury and Federal Reserve have extended four key COVID-19 safety net loan facilities until March 31, 2021. The facilities include the commercial paper financing facility and … Read more

COVID-19 in Illinois updates: Here’s what’s happening on Monday

[ad_1] Illinois health officials on Monday announced 6,190 new confirmed and probable COVID-19 cases and 85 additional deaths, bringing the total number of known infections in Illinois to 726,304 and the number of deaths in the ‘State at 12,278 since the start of the pandemic. Officials also reported 66,980 new tests in the past 24 … Read more

Pfizer’s first ‘mass air shipment’ of Covid vaccine arrives as airlines prepare to do more

[ad_1] The Federal Aviation Administration said it was supporting the “first mass air shipment” of Covid-19 vaccines on Friday, as pharmaceutical companies and airlines prepare networks for wide distribution. United Airlines transported Pfizer’s Covid-19 vaccine from Brussels to Chicago’s O’Hare International Airport, according to people familiar with the matter. Ahead of approvals, pharmaceutical companies, airlines … Read more

Authorities issue Christmas tree fire warning as demand increases

[ad_1] The main Fox Business Flash titles are here. Find out what clicks on FoxBusiness.com. Christmas trees can quickly turn into a blazing inferno if the proper precautions are not taken, officials warn. The US Consumer Product Safety Commission has reminded consumers to keep real trees hydrated to avoid potential fires this season. The warning … Read more