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The power lines are presented on Tuesday, February 16, 2021 in Houston. More than 4 million people in Texas have experienced days of power outages after historic snowfall and single-digit temperatures that created an increase in demand for electricity to heat homes that were not used to such extreme dips, which has distorted the state’s electricity grid and caused widespread blackouts.
David J. Phillip / APIf you’ve just received a massive bill from CenterPoint Energy, don’t panic.
Several have reported receiving an email from CenterPoint Energy, the Houston metropolitan area’s electricity supplier, claiming they owed more than $ 200,000 for this month’s bill.
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Melissa Correa from KHOU confirmed that CenterPoint is having a billing issue and customers don’t owe hundreds of thousands of dollars for electricity.
“We have just been alerted to this issue and are reviewing it to fix it,” the CenterPoint account @CPAlerts wrote in a response tweet. “Customers are not liable for this amount and it will not be taken from their account. We will notify our customers and our media once we have a resolution.”
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After days of blackouts across Texas that left millions of people in Houston without power or heat, CenterPoint Energy reported that more than 98% of its customers had power again on Thursday morning, Matt reports. Young by Chron.
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