Chewy co-founder on "the human element" in e-commerce and retirement at age 33 "sucks"



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<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "What defines Chewy (CHWY) outside of its competitors? A bit of humanity. "Data-reactid =" 15 "> What distinguishes Chewy (CHWY) from its competitors? A bit of humanity.

<p class = "canvas-atom web-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Ryan Cohen, co-founder of the new online public retailer of Chewy pet products, said that compassion had a huge impact on the world of retail and that this was what gave Chewy a head start on Amazon (AMZN) and other e-commerce sites. Chewy is proud to be there for pet lovers and to create experiences for them, according to Cohen, co-founder of Chewy with Michael Day in 2011. Chewy, which offers products for dogs, cats, reptiles, birds and other animals Ryan Cohen, co-founder of the new online retailer of pet supplies Chewy, said: "Compassion goes without saying" Chewy is proud to be here for pet lovers and create experiences for them, according to Cohen, one of the founders of this site. Chewy with Michael Day in 2011. Chewy, which offers products for dogs, cats, reptiles, birds and other pets, has 24-hour customer service and is renowned for sending his clients portraits of dogs, cats, reptiles, birds and other pets, has a 24-hour customer service and is renowned for surprise animals as well as flowers when these animals die.

"Our customers realize that we really care about ourselves," said Cohen. "We are interested in them, their pet and we bring a human element to e-commerce. And I think in this category it's really important.

Stewie the Yorkie Chihuahua is seen on the New York Stock Exchange (NYSE) prior to the listing of Chewy Inc. in New York, United States, on June 14, 2019. REUTERS / Andrew Kelly TPX IMAGES OF THE DAY

PetSmart bought Chewy for $ 3.35 billion in 2017 and two years later, PetSmart, owned by a group of private equity investors led by BC Partners, was turned into a public company on Friday. The stock has soared, closing its first trading day at $ 34.99, up 59% from the price of its IPO.

<p class = "canvas-canvas-text canvas Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Last year, Chewy realized a number $ 3.5 billion business, up 67% from 2017. It recorded a net loss of $ 268 million and is not yet profitable.But Cohen is confident the company will earn money. "data-reactid =" 30 "> Last year, Chewy recorded a turnover of $ 3.5 billion, up 67% from 2017. It announced a net loss $ 268 million and is not yet profitable, but Mr. Cohen is confident that the company will benefit.

"We could have had a profitable business many years ago if we had reduced marketing expenses," he said, "but the strategy was really: to exercise leadership and steer it into the marketplace."

Cohen no longer has any hand in Chewy's daily operations and said he would probably be involved in another startup.

"I learned that the retirement was bad," said the 33-year-old, adding that he was talking to many companies and entrepreneurs to determine the next step. "Maybe I'm going to start another business – who knows? I am too young to retire. "

<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Joanna Campione is a producer at Yahoo Finance."data-reactid =" 34 ">Joanna Campione is a producer at Yahoo Finance.

<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Read the latest financial and commercial news from Yahoo Finance
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