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Did it happen that when you buy tickets for a family trip, choosing seats together is more expensive than separating them? Probably yes, and according to the State Department of Digital and Creative Industries of England This is due to an algorithm that airlines would use to make family travel more expensive.
In her recent statements, Minister Margot James badured that the world's airlines would be using software that identifies pbadengers with the same name and applies an additional cost when selecting their seats.
(Read: Manual to buy cheap plane tickets, according to Avianca)
"The software is a very cynical and exploitative way to deceive the general public.They had the temerity to divide the pbadengers, and when the family wants to travel together, they have to pay more, " the minister said according to the Independent newspaper.
This finding was made after pbadengers of Ryanair airlines felt the need to separate from their group in order not to pay additional fees for allocated seats. In light of these allegations, the airline responded that the manner in which the positions had been awarded never changed.
(Read: Latam launches new sales model to reduce flight rates)
Nevertheless, the Directorate of Civil Aviation (CAA) has opened investigations on this subject for more than a year and, in its latest survey, published in October this year, found that there was a high probability that pbadengers traveling in a group would separate during the flight to avoid paying more.
In addition, a survey of 4,296 people revealed that travelers were more likely to be separated from their group when they were flying with Ryanair. "35% of those surveyed were separated and chose not to pay more for the allocated seat money," said the Independent.
According to the media, this issue is currently being examined by the UK Government's Center for Ethics and Data Innovation, which seeks to identify and address areas requiring clearer guidelines and regulations on the use of data. data in some companies. .
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