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In the world's largest cloud event, Google has introduced new applications of artificial intelligence to contribute to business innovation and provide greater security in their services. Here are some of the main technical innovations:
1. Self-Learning Package: Cloud AutoML is the new Google package of machine learning products. These allow developers with little experience to prepare high quality models, thanks to neural architecture research technology. The best thing about this innovation is that it offers safe and flexible machine learning services.
2. Increased security and intelligent solutions within G Suite: G Suite (which includes professional versions of applications such as Gmail, Hangouts, Calendar and Drive) helps people rethink how they work Facilitating Business Collaboration From now on, in addition to being secure, smart and simple solutions, they offer features such as redefined security warnings, report options, a standalone version of Drive Enterprise , live videos via Hagouts Meet and a beta version of Google Voice. 3 Smart Writing for Gmail: Google email will introduce a new smart writing function ( smart dial) that will badyze and predict user writing habits to help them automatically complete what they mean for example, first and last names, phone numbers, addresses, phrases, greetings and other frequently used grammatical constructions.
4. AI in Customer Support Solutions: AI Contact Center consists of a virtual agent equipped with machine learning, machine learning, created specifically to improve the service of call centers . With this wizard, call centers will have 24/7 contact with their customers and help them solve their problems at any time of the day. The Google app can detect users' intentions and identify if they need to communicate with a real person.
5. Put the AI in your "big data": Google presents BigQuery ML, available in beta, which incorporates the technology of automatic learning to the data. This will help companies to conduct intelligent data badytics and leverage them to define and drive their business strategies.
Diane Greene, Google Cloud CEO for the World, pointed out that information is now the engine of the economy and society. , and pointed out that Google has been working for more than 20 years to improve the security with which it is stored in the data centers of the company. According to the CEO, artificial intelligence (AI) represents an excellent opportunity for the industry and is the foundation on which improvements will be made in cloud productivity and cybersecurity.
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