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Editorial Office – More than 20,000 participants and 250,000 livestream users participated in the Google Cloud Next 2018, which takes place in San Francisco, California, since July 24th.
The world's largest cloud forum, Google has introduced new applications of artificial intelligence to contribute to business innovation and provide greater security in their services. Here are some of the major technical developments:
1- Machine Learning Module: Cloud AutoML is the new Google package of machine learning products. These allow developers with little experience to prepare high quality models, thanks to neural architecture research technology. The best thing about this innovation is that it offers safe and flexible machine learning services.
2- Increased security and intelligent solutions within G Suite: G Suite (which includes professional versions of applications such as Gmail, Hangouts, Calendar, and Drive) helps users rethink how they work, facilitating business collaboration. Now, in addition to being secure, smart and simple solutions, they offer features such as redefined security warnings, report options, a standalone version of Drive Enterprise, live video via Hagouts Meet and a beta version of Google Voice. 3- Smart Writing for Gmail: Google email will introduce a new smart writing feature ( smart dial) that will badyze and predict users' writing habits for them. help to automatically complete what they mean; for example, first and last names, phone numbers, addresses, phrases, greetings and other frequently used grammatical constructions.
4- AI in Customer Support Solutions: AI Contact Center consists of a virtual machine-learning agent, Machine Learning, specially created to enhance the service of the call centers Thanks to this wizard, the call centers will have a 24/7 contact with their customers and help them solve their problems at any time of the day. The Google app can detect users' intentions and identify if they need to communicate with a real person.
5- Put the AI in your "big data": Google presents BigQuery ML, available in beta, which incorporates the technology of automatic learning to the data. This will help companies to conduct intelligent data badytics and leverage them to define and promote their business strategies.
Diane Greene, CEO of Google Cloud for the World, pointed out that information is the engine of the economy and society, and pointed out that Google has been working for over 20 years to improve the security with which it is stored in the data centers of the company. According to the CEO, artificial intelligence (AI) represents a great opportunity for the industry and is the foundation on which improvements in cloud productivity and cybersecurity will be made.
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