Google Cloud Next 18: Creating a cloud for everyone



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Google Cloud Next'18 starts today with over 20,000 attendees and another 250,000 people who will follow the event live, from 86 countries and over 1,800 cities . The largest Google event focused on the cloud will bring strategic announcements of new products and features related to artificial intelligence, collaboration tools and many other things, which will show how Google builds a cloud that benefits all. 19659002] With nearly 20 years of innovation in security, network architecture, collaboration, artificial intelligence and software open source Google provides a range of services focused on connectivity and security. The simplified design toolkit and technology offered by Google Cloud Platform and G Suite bring people and ideas together in one place.

A pioneer of machine learning, Google Cloud has more than 14,000 customers paying for cloud services. AI and with more than 18,000 companies using Cloud AutoML, enabling users, with limited knowledge in this type of technology, to develop high quality custom applications, helping to increase their productivity and promote their capabilities in new areas such as artificial intelligence.

Here's how the first day of Next 18 will bring many new features, among which we can highlight the extension of AutoML, with the development of AutoML Vision, AutoML Natural beta. Language and AutoML Translation; and the new Cloud Services Platform, an integrated suite of cloud services that delivers the best of the platform to businesses, enabling them to automate multi-cloud environments. It is important to mention that in the benefits offered by the integration of services in the cloud, the improvement of speed and reliability, the large-scale administration and the benefit of d & # 39; An open ecosystem can be highlighted. ] Inspiring companies and developers through artificial intelligence

In addition to extending AutoML to new spaces, we are announcing Contact Center AI and new features for Dialogflow Enterprise Edition, in the purpose of creating virtual agents based on artificial intelligence for the contact center and the possibility of combining them with other tools for badysis and help to living agents.

Reach a good and easy experience with the customer is the goal n. ° 1 of the contact centers. With the continuing democratization of artificial intelligence tools, this goal is now easier to achieve because this type of technology and tools can provide a better experience by making high quality customer service available 24/7 , without the need to Perform long queues and help live agents to anticipate and better meet the needs of customers. That is why today, Google is making important announcements to continue to realize this vision. The new features of Dialogflow to create virtual agents based on Artificial Intelligence tools to facilitate the contact center processes and the new Google Cloud Contact Center solution that combines these Dialogflow features with other tools of 39, badysis and badistance, are an example.

New forms of safer, smarter and simpler collaboration with G Suite

Collaboration, Efficiency and Productivity. G Suite is the future and helps people rethink their way of working. Organizations that use G Suite allow their employees to be significantly more effective every day and focus on strengthening their business. G Suite, which enables business collaboration every day, now offers more secure and smarter ways to use and adapt. During the event, Google will announce updates such as: the security center search tool, data regions, intelligent response in Hangouts chat and Intelligent Drafting, among others.

Extending the Serverless Ecosystem

Google Cloud will introduce two new offers aimed at bringing Kubernetes and the computer together without needing to be connected to a server: the serverless plug-in of Google Kubernetes Engine and the open source project Knative. These initiatives are focused on promoting an ideal development environment that allows developers to focus on their codes and activities to optimize their resources and dedicate them only to what they really need and what they want. they actually use.

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