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In 2018, Shimano announced the creation of new Shimano XTR mountain bike groups, a major technological renovation that has helped to align / improve its catalog on major competitors and meet the demand of this segment. The problem is that customers who have purchased components of this new XTR bike or mountain bike that include it suffer from significant delivery delays.
New Shimano XTR suffers significant delays
Last March, the Shimano plant in Sakai, Japan, suffered a major fire in the anodized zone that forced the evacuation of more than 200 people and put an end to most of the installations, which delayed the production of components of the new XTR group.
The manufacture of these components could have been outsourced, but Shimano told them that the quality of their products could have suffered from the high degree of technology and exclusivity of these components. They decided to focus on quality at the speed of delivery.
From different distributors around the world, Shimano apologizes to the end users concerned and offers them alternatives. From the distributor in Spain offer the following alternatives in the components affected by the delay:
- RINGSAs an alternative, Shimano is launching a range of hubs with Micro Spline technology, but with conventional ratchet and non-Scylence.
- BIELAS: As an alternative, Shimano launches a non-series model compatible which will be available only for 1x12v transmissions, with two plate sizes, 32 or 34, and an arm length of 170 and 175 mm.
- SEEDS: Shimano offers spare parts and interrupts for these alternative component models.
According to the release, the rest of the components of the new XTR group is on sale and available to stores and users.
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