[ad_1]
The owners of Control’s Ultimate Edition have requested refunds on PlayStation 5, where the next-gen version of Remedy’s sleek shooter will now launch as part of the February PS Plus lineup.
Some fans say they bought the Ultimate Edition with their PS5 and have never downloaded or played Control on a PS4. The Ultimate Edition, as you may remember, is the recent version of Control that opens the brilliant new next-gen edition on February 2.
Now, those fans – who in some cases used a second copy of the game to get its next-gen upgrade – have asked for their purchases to be refunded, as the first time they can play it on PS5 will be the the same day it is launched via PS Plus.
The next-gen version was supposed to arrive before Christmas, but in November it was delayed until 2021.
There is additional concern from fans who point out that Control’s Ultimate Edition was on sale earlier in January, which will have boosted the game’s sales just weeks before it was announced as a PS Plus title – although it didn’t. be not the first time such things. come.
purchased Control Ultimate Edition on Jan 11 21. Never downloaded – wanted to wait for the ps5 version in February. has now announced it is free for ps + for February @Sony I will not honor my refund because it’s been> 14 days (instead of 16). @remedygames @sony what a ridiculous and anti-consumer policy
– Tugg Speedman (@thekevinfranzen) January 27, 2021
This content is hosted on an external platform, which will only display it if you accept targeting cookies. Please enable cookies to view.
Me too! It was cynical to @remedygames @ 505_Games to put Ultimate on sale the month before taking the money from Sony to put Ultimate in PS +. Especially for fans who have already had to buy the game twice! Remedy screwing some of their biggest fans * twice * is pretty cold! ?
– whereisaaron (@whereisaaron) January 28, 2021
This content is hosted on an external platform, which will only display it if you accept targeting cookies. Please enable cookies to view.
Whether a customer gets a refund is the decision of the platform owner, such as PlayStation, rather than the developer or publisher – in this case Remedy or 505 Games.
The PlayStation Store has a 14-day refund policy for purchases of games, add-ons, and other content, provided you have not started downloading or streaming the content in question. For pre-orders, you can cancel anytime until the game launches or up to 14 days after if you haven’t started downloading or streaming it.
The Control Ultimate Edition is a bundle containing both the PS4 and PS5 versions, which launched last September. However, some fans have argued that as the release date for the PS5 portion of this set has not yet been reached, they are still entitled to a refund under PlayStation’s pre-order rules. At this time, there is no indication that PlayStation agrees with this interpretation of its policies.
We reached out to PlayStation, Remedy, and 505 Games to find out more.
[ad_2]
Source link