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Problems with the weight of products in commercial establishments (warehouses, butcheries, ideal markets, etc.) are issues frequently addressed by the Cuban population.
The Ministry of Internal Trade (Mincin) recognizes the violations this branch inadequate treatment for the consumer, the sale of products with changes in weight and the non-existence of control weight.
According to resolution no. 54, which came into force on June 3 this year, the consumer has the right to check the weight of the product purchased in the designated area for this purpose and to be offered a friendly and fair treatment in terms of quality, quantity, price, weight, volume of products and services of any kind; as well as maintaining in good conditions, properly calibrated and certified measuring instruments used in productive, commercial and service activities.
Between weights and controls
According to Mincin's director of retail sales, Yosbany Pupo Otero, "there is a metrological management program that covers repair and maintenance of the entire system, centered not only on weights, but also on other instruments such as ribbons in building material stores. "
"Among the weights of greater use, those of
15 kg that are used in warehouses and other establishments, only 22.8% were delivered between 2015 and 2017, indicating a deficit of means to weigh that must be overcome, "he said.
In 2017, 7,262 weights were recorded; of them, 6,446 of 15 kg (88.8%) and only 1,627 weights were delivered (22.4%), which underlines the fact that the percentages of guarantee included in the plan do not exceed 30%. %.
Among the main demands of consumers today is the need to know the units of measurement applicable in Cuban trade.
Mincin officials consider that an impact on the measurement equipment is required for the replacement of obsolete media in the network of wineries, which also allows for the switch to the International System. units of released products and regulated family basket sold in bulk; it is necessary to increase the demand of means to 21,200, a figure based on violations of previous years.
On the subject, Yosbany Pupo clarified that "still the weights are not pbaded to the International System of Units." Most of the products that are marketed today in the family basket use as a unit of measure the pound, not the kilogram. "
According to the director of Mincin," on the agricultural markets of Havana and some vineyards were published informative slates that contains the unit of measure by which the product is marketed; this aspect still needs improvement. "
" The question of weighing, beyond the means, also has to do with the actions of those behind the weights. "From a conceptual point of view, a an efficient metrological program has been put in place and vineyards, ideal markets and stocks of building materials have been prioritized, "he added.
The groups of companies that count the greatest number d & # 39; institutions retailers that provide services to the population – which includes the network of wineries, the network of stores for building materials and ideal markets – hire territorial standardization offices, on the basis of a metrological program , progressive verification.
"All weights in the country's retail establishments are audited by the Bureau of Standardization," says Niury Paz Chirino, director of regulation and market at Mincin.
See the products
In all establishments of the Cuban retail trade, there is no weight to control the weighing, given the quantity of
bulk products They are marketed in the country. For Yosbany Pupo, "dry goods sold freely in the net (rice, sugar, cereals) with the exception of coffee, salt, milk and pasta must always have proof of their weighing. effort is greater. "
For her part, Yalina Garbey Rivera, Director of Consumer Protection, Mincin, said:" We do not have optimal conditions for all facilities to have load weights and what is indicated is that in Where it can not be guaranteed, the administrator must badume the responsibility to protect the consumer.
In this sense, Pupo Otero specified that "the re-approval of the weighing is free and constitutes a violation to invoice this service".
What is metrology?
This is the science that aims to study measurement systems. It includes all the aspects, both theoretical and practical, which refer to the measures, whatever their uncertainties, and in all the fields of science and technology in which they occur.
Calibration consists in checking the deviations of instruments and measuring equipment from models with national or international traceability. Corrections to be applied in instrument indications can be determined using calibration results.
The participation of the Republic of Cuba in the World Trade Organization and the subsequent adoption by the country of the Agreement on Technical Barriers to Trade require compliance and obligations related to standardization activities and quality established by international organizations.
The National Bureau of Standards (ONN) of Cuba has been designated as the competent national authority for the application and administration of the Barriers to Trade Agreement.
The ONN's mission is to contribute to the continuous improvement of production and services according to the growth of the national economy and the rise in the quality of life population through the application of the National Policy on Standardization, Metrology and Quality.
Contributes to the effectiveness of the efficiency of the company and the continuous rise of people's quality culture. The result of their actions has a positive impact on the country's economy and its insertion on the international market.
According to the ISO (International Organization for Standardization), standardization is "the process of formulation and application of the rules with the aim of achieving a specific activity for the benefit and to obtain an optimal overall economy , taking into account functional characteristics and safety requirements. It is based on the consolidated results of science, technology and experience. It determines not only the basis for the present, but also for future development and must follow the progress. "
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