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CHARLOTTE, NC – As Hurricane Dorian near the US coast approaches, Duke Energy is closely monitoring the storm and its anticipated trajectory for potential impacts on North Carolina and South Carolina.
The company is preparing for the storm and encourages its customers to do the same.
"The anticipated trajectory and intensity of the storm is likely to change by the time it potentially affects the Carolinas, so customers must continue to monitor the storm's trajectory during the weekend. end of vacation and consider their plans if the impacts on the Carolinas become more obvious, "said Duke Energy's senior meteorologist, Steve Leyton. "Duke Energy's teams are ready to respond in case of a breakdown."
Important reminders
Customers should stay on the lookout for local news for the latest advice from the National Weather Service and the National Hurricane Center, as well as local and state emergency management officials.
For a checklist of the hurricane kit and important safety information, visit www.ready.gov. In addition, tips on what to do before, during and after a storm are available at duke-energy.com/safety-and-preparedness/storm-safety. A checklist is a helpful guide, but before, during and after a storm, it is essential to follow the instructions and warnings of emergency management officials in your area.
Reporting failures
Before the storm, customers should note how to report power outages. Customers who fail during the storm may report it by:
- Visit duke-energy.com on a desktop or mobile device
- SMS text to 57801 (standard text and data charges may apply)
- Call the Automated Fault Reporting System at 800-769-3766 for Duke Energy Carolinas customers and at 800-419-6356 for Duke Energy Progress customers.
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy).
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. It employs 30,000 people and has 51,000 megawatts of power generation capacity through its regulated utilities. through its unregulated Duke Energy Renewables unit.
Duke Energy is transforming its customers' experience by modernizing its energy network, generating cleaner energy and developing its natural gas infrastructure to create a smarter energy future for the people and communities it serves. The Electricity and Infrastructure Services regulated utilities service approximately 7.7 million retail customers in six states: North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The Gas Utilities and Infrastructure division distributes natural gas to more than 1.6 million customers in five states: North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The Duke Energy Renewables unit operates wind and solar power generation facilities throughout the United States, as well as energy storage and micro-grid projects.
Duke Energy has been named to Fortune's list of the World's Most Admired Companies in 2019 and Forbes' list of Best Employers in America in 2019. More information about the company is available on the duke-energy.com website. The Duke Energy News Center contains press releases, fact sheets, photos, videos and other documents. Duke Energy's lighting contains stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.
24 hours: 800.559.3853
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