Duke Energy frees all outside crews in Florida; plans to resume normal business operations in the state | Duke Energy



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  • More than 2,200 crews and subcontractors from Duke Energy Florida stay on the job

ST. PETERSBURG, Florida – Duke Energy today released all outside workers who traveled to Florida preparing to participate in the recovery of Hurricane Dorian energy in the state.

The 2,200 crews and subcontractors of Duke Energy Florida are able to cope with any other power outages related to Hurricane Dorian that occurs today.

Duke Energy's contingent workers in the Midwest will travel to the Carolinas today to help restore energy after the hurricane's projected impact on these states.

The company prepared for the impact of Hurricane Dorian in Florida, which could potentially cause catastrophic damage and blackouts to the state, bringing in about 4,300 crews before the storm.

With the latest hurricane forecast of Hurricane Dorian in Florida and its minimal impact, Duke Energy continued to assess the staffing needs of its staff to deal with customer outages in that state. The company's personnel resources have been "adapted" to restore power as quickly and as surely as possible for Florida customers.

The company plans to resume normal business operations, including customer service requests and requests for electrical connections and disconnections.

Reporting failures

Customers who have experienced a breakdown during the storm may report it by:

· Visiting dukeenergyupdates.com on a desktop or mobile device.

· Send SMS via SMS to 57801 (standard text and data charges may apply).

· Using the Duke Energy Mobile App – Download the Duke Energy app from a smartphone via Apple Store or Google Play.

· Call the automated fault reporting system at 800.228.8485.

Media Contact (24 hours): 800.559.3853

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