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The controversy over Apple’s introduction of performance limits for older phones continues, almost three years later. A consumer group says some European iPhone 6 owners should receive compensation.
Apple quietly introduced the measure in 2018 to prevent random shutdowns of older iPhones with degraded batteries. Following complaints, Apple has offered low-cost battery replacements and also allowed users to turn off the throttling – but a European group says that’s not enough …
CNN reports that Euroconsumers is seeking compensation of € 60 ($ 72) per owner.
Euroconsumers, the advocacy group bringing the action, said in a statement on Wednesday that the class actions covered up to 2 million iPhone 6, 6 Plus, 6S and 6S Plus devices in Belgium, Spain, Italy and in Portugal. […]
Euroconsumers’ cases reflect a class action lawsuit against Apple in the United States that led to a $ 500 million settlement proposal in March. Apple last month paid $ 113 million to settle an investigation into the case led by 34 US states, including California and Arizona.
“We are asked to be treated with the same fairness and the same respect as American consumers,” Els Bruggeman told CNN Business, head of policy and law enforcement at Euroconsumers.
The group said attempts to resolve the issue with Apple amicably have failed. He claims compensation of € 60 ($ 72.30) on average for each consumer. If the lawsuits are successful, they could cost Apple 180 million euros ($ 217 million) in total, based on Euroconsumers’ estimates of the number of devices affected.
Italy had previously fined Apple $ 12 million for deceptive customers.
The Italian antitrust authority fined Apple 10 million euros ($ 12 million) in 2018 after finding it misled consumers by installing software updates on older iPhones without warn them of the effect on the performance of the device. In May, an Italian administrative court upheld the sanction after Apple appealed. This ruling established the legal basis for class actions, Bruggeman said.
It is not clear, however, how other countries were selected, or why it is limited to the iPhone 6 range when other models have also been affected.
Photo: Felipe Bustillo on Unsplash
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