Facebook suffers another outage – Pasadena Star News


By Rishi Iyengar, CNN Business

(CNN) – Just days after several of its top services went down for about six hours, Facebook suffered another outage on Friday.

“We are aware that some people have difficulty accessing our applications and products,” the company said. stated on his verified Twitter account Friday. “We are working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

Instagram, the photo-sharing service owned by Facebook, also announced on Twitter that some of its users were facing problems.

Facebook said it fixed the issues about two hours after they first appeared, adding that it was due to a “configuration change” but was unrelated to the widespread outage earlier in the week.

“Our sincere apologies to anyone who has not been able to access our products in the past two hours,” the company said in a statement. “We fixed the problem, and everything should be back to normal now.”

The disruption was less than that these and other platforms faced on Monday, with a few thousand reports on the Down Detector tracking website on Facebook, Messenger, Instagram and WhatsApp – a fraction of the previous outage.

Facebook, Instagram and WhatsApp were all inaccessible for most of the day in the United States on Monday. Facebook later said the problem was caused by “configuration changes on the main routers that coordinate network traffic between our data centers” that “caused issues that interrupted that communication.”

Friday’s issues cap off a controversial week for Facebook. Monday’s blackout came the day after Frances Haugen, the company’s former product manager, revealed her identity as a whistleblower who leaked several company documents to the Wall Street Journal.

These documents, as well as Haugen’s testimony to the Senate Subcommittee on Consumer Protection, Product Safety and Data Security, said Facebook was aware of various issues caused by its apps, including Instagram’s potential “toxic” effect on users. teenage girls.

Haugen is also should appear before the House select committee investigating the Jan.6 riot on the U.S. Capitol next week, three informed sources told CNN.

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