[ad_1]
Dozens of couples say they are told they will not be reimbursed for their wedding photos either.
This was the time when they spent over a year planning. Kendall and Alexis Christianson tied the knot in front of their friends and family in North Dakota in mid-September.
They paid Glasser Images thousands of dollars for professional wedding photos and videos, claiming no red flags were reported at first.
“All those photos for you, here are some specials for you too, we’ll give you a free large canvas of any of the photos you want and that’s really what hooked us,” said Kendall Christianson.
Fast forward after the honeymoon to Thursday, October 7, when they see a mass email from Glasser Images, saying their final closure due to the effects of the ongoing pandemic, adding that there will be no no refund.
The Christiansons still have none of the photos they paid for, nor a refund, and only silence when contacting the company.
They received an email from Glasser’s lawyer saying he no longer worked with Glasser.
The Christiansons can’t even access their own contract on the company’s website.
“They cut and run away,” Kendall Christianson said. “Thousands of dollars. I’m sure there are families and couples who spent more than us who won’t be reimbursed. They also fucked their photographers.”
Social media is teeming with similar stories from other couples, with some saying they’ve booked weddings for later this month and paid cash, and are not getting a refund.
Some suddenly fired employees say they don’t get paychecks.
Glasser Images, established as an LLC by Jack Glasser in 2008, is seen posting photos on its social pages showing they are working during the pandemic – even advertising their services earlier this week.
WDAY News got a redacted contract from another couple.
Jordan Weir, of the law firm Vogel, calls the contract ambiguous and says it’s strange that they require all the money up front before services instead of a standard deposit.
When Weir was asked if it appeared that Glasser Images might be in breach of his contract, he said; “I understand Glasser Images would violate his contract, yes.”
As they cite the pandemic, Weir says it could be an “act of an extreme nature,” so on their own terms, Glasser must either find a replacement photographer or pay a full refund.
The North Dakota attorney general’s office said it has received more than 172 complaints since last night, saying it was a substantial investigation.
Weir recommends that victims go through the attorney general’s office instead of suing Glasser directly, as he may not have the money to repay.
“This judgment is not even worth the piece of paper it’s printed on because you won’t be able to collect, you won’t be able to get your money back,” Weir said.
Records on ProPublica.org show Glasser had a $ 225,000 PPP loan canceled earlier this year.
The attorney general’s investigation could take three to six months. Christians hope they can at least get their money back.
“The Mafia would look at Glasser and say, ‘no, we have better morals than these guys,'” Kendall Christianson said. “‘We put people in cement shoes and throw them in the river. We don’t kick them out of their wedding photos.'”
The Better Business Bureau says it is handling at least 10 complaints against Glasser.
Attempts to contact Jack Glasser have so far been unsuccessful.
[ad_2]
Source link