According to a new study, employees who work in the public eye and who make them smile for their customers or hide their feelings of boredom may be likely to consume a lot of alcohol after hours.
Researchers at Penn State and the University of Buffalo have studied the consumption habits of employees who work in public view. Some of the jobs studied include nurses, teachers or food service employees.
The study found a link between those who simulate positive emotions or suppress feelings such as visual acuity and heavy drinking at the end of their shift.
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Alicia Grandey, a professor of psychology at Penn State, believes that this type of work should limit the need for employees to smile, according to the study.
"Simulating and suppressing emotions in clients was related to drinking beyond work-related stress or negative feelings," said Mr. Grandey. "It's not just their discomfort that drives them to have a drink.On the other hand, the more they have to control their negative emotions at work, the less they are able to control their alcohol consumption after work." "
The researchers used data from a survey funded by the National Institutes of Health, the National Survey of Workplace Stress and Health, which had gathered 3,000 participants in the United States.
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The researchers used telephone interview data collected from 1,592 of these American workers. The data collection was funded by a grant from the National Institute on Alcohol Abuse and Alcoholism.
The study examined how often workers who simulated or suppressed emotions and often drank after hours. She also measured variables such as the degree of employee impulse or the degree of control they exert at work.
Researchers have found a closer connection between surface gaming and alcohol use among highly impulsive people in jobs that do not develop relationships with the clients they interact with (for example, center employees). call). People in these types of jobs are typically young and junior professionals who do not have the social or financial benefits that can outweigh the costs of "simulating" all the time, according to the study. .
"The relationship between surface action and alcohol consumption after work was stronger for people who have an impulse or lack of personal control over their behavior at work," said Grandey. "If you're impulsive or constantly telling yourself how to do your job, it may be harder to control your emotions all day, and when you get home, you will not be able to control yourself if you you stop after a drink. "
Grandey said that people who hold more rewarding jobs will be less likely to drink afterwards.
"Nurses, for example, can amplify or simulate their emotions for clear reasons," said Grandey. "They try to comfort a patient or build a solid relationship, but the one who simulates emotions for a client he may never see again, may not be as rewarding and will be more tiring or more demanding."
She hopes this study will change the way bosses treat their employees.
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"Employers may want to consider giving employees a little more autonomy at work, as they have a choice in work," said Mr. Grandey. "And when the emotional stress is clearly linked to financial or relational rewards, the effects are not so serious."