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A 22-year-old man suffering from myopathy was disembarked from a Transavia flight at Nantes-Atlantique airport on Wednesday, July 25, reports Ouest France . That day, Nbadim, accompanied by his mother, is already installed in the apparatus and waiting to take off for Morocco where he will spend his holidays.
But shortly after, the captain came to see the young man to ask him to get off the plane because his five medical devices do not appear on the list of equipment authorized on board by the company. Still vital devices for Nbadim
Without solution, Nbadim and his mother were returned home to Ancenis . Without a solution offered by the Dutch low-cost company, Nbadim's family has published several messages on social networks to report this episode.
Transavia recognizes an error and offers tickets
A paid approach since a Transavia official contacted Nbadim Thursday in the morning. " They recognized an error on their part (…) As early as January, I sent them a mail list of my devices asking if it was possible and they did not tell me that I could not travel with this medical equipment ", he explained to Ouest France .
Unable to accommodate him on one of his flights, Transavia offered to reimburse the tickets of Nbadim and his mother and offer them the trip on a Royal Air Maroc flight which can carry the medical equipment of the young man. The holidays will start on Friday for Nbadim.
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