[ad_1]
The furniture distributor Ikea further strengthens its right of return to Germany. For purchases made from September 1, 2017, customers can only return goods against a refund of the purchase price as long as they are new and unused. Until now, there was a right of return regardless of the state of the products and without giving any reason.
Ikea limits the right of return to unused products. This is reported by the daily "Welt". This would be "to ensure that customers do not have furniture and furniture after a short use, but appreciate the value of the product in terms of resource use, which was necessary", said the boss of Ikea Germany, Dennis Balslev. But we must also prevent abuse. "We hear from homes that year after year, just before the end of the trading period, the same people come back and claim their money," said Balslev
as early as the fall 2016, Ikea had withdrawn its unlimited right of return after two years. Since then, customers have had a year to return the goods without giving any reason and to get the refund of the purchase price. The 365-day period is still above the usual in the industry and gives the customer security against bad purchases, said the company at the time.
In the video: Esther Schweins: "Sustainability to teach adults"
Source link
