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Tuesday, November 27, 2018
The VW customers concerned, who have so far decided not to take legal action, can now register a consumer complaint against the car manufacturer. Above all, it should be clarified whether consumers are entitled to compensation.
Volkswagen diesel customers in Germany can now join the action in model declaration against the group. As the Federal Association of Consumer Defenders (vzbv) announced in Berlin, the corresponding register of complaints was opened at the Federal Office of Justice the night before.
According to the Federal Office of Justice, it is generally possible to register claims up to one day before the start of the first appointment at the Oberlandesgericht Braunschweig. This date will be announced in time on the website of the authority. Once the application is registered in the application register, the Federal Office sends a confirmation by mail to registered consumers.
The badociation badumes the process risk
With the typical decision determining action against VW, the vzbv wants to know, with the ADAC, whether consumers have the right to claim damages from the Wolfsburger group's brands victims of the scandal of the exhaust gas. The law on the introduction of the model declaration of action came into force at the beginning of November.
Klaus Müller, head of the vzbv, explained that the registration was of particular interest to those who had spoken against individual actions. "Many injured diesel drivers do not have the time, the willingness to take risks, but not the cost of individually paying Volkswagen to complain."
At present, the consumer protection badociation badumes the risk of the process. He complains on behalf of those affected by the diesel scandal against Volkswagen. The goal is that these are compensated for the depreciation of their vehicles. VW rejects the requirements: cars are approved, technically safe and ready to drive. The test can only start if at least 50 people register in the registry within two months.
2.5 million cars affected by mandatory recall
ADAC supports the actions of consumer advocates. August Markl, president of the motor club, said: "For us, it is important that the diesel scandal be finalized and ultimately developed for the benefit of our members. that the bad discussions about diesel propulsion technology and their automobile industry is coming to an end. "
In September 2015, VW was to allow the handling of diesel engines. The mandatory recall at Volkswagen concerns 2.5 million cars. Vzbv lawyers are waiting for tens of thousands of diesel drivers to join the suit.
Source: n-tv.de
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