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OBERHAUSEN.
Consumer advisers often complain about expensive tubers in supermarket car parks. Customers feel ripped.
According to his own statements, Harry Steyvers parked for six minutes in the Edeka car park on Rolandstraße. Upon his return, a tuft is stuck to his windshield. He should pay 30 euros because he had forgotten to insert a parking disc. Sandra Chung from Oberhausen's consumer opinion knows it: "It's not an isolated case." The most common problem: "The amount of the penalty".
Harry Steyvers says: "Off the traffic in Mülheimer Straße, I entered the parking lot of Rolandstraße and parked his car in the immediate vicinity of the entrance to the Edeka market. after about six minutes, a piece of paper from Park & Control PAC GmbH was stuck to his windshield. "On this note, my vehicle data is listed and the request to pay a fee of € 30, because I have violated the terms and conditions of this company. "
The general conditions (GC) are at the entrance of this property or on it. "But the fact is that I have not seen any reference to the terms and conditions at the entrance to this market access and in this parking lot." Do not pay the euro. "Where is the privacy policy?"
"A common problem"
At the request of our editorial team, this is stated in a letter from Park & Control: People who park for long periods or block parking spaces are a widespread problem. "Especially families with children, elderly people and patients are the victims of arbitrary parking, so supermarkets, doctors' offices or hospitals would go to Park & Control", so that again provide parking spaces to customers and visitors ".
There are uniform park rules – and this includes the requirement of a parking record. These are indicated by signs. This is also the case in the area between Mülheimer and Rolandstraße. In addition, at each lamppost in the parking lot and at fences around the area on the parking disc obligation. Data protection is a particularly protective aspect of Park & Control and the applicable regulations would be taken into account.
Authorized data request
The company is badisted by Almut Wolf (Verbraucherzentrale NRW) in terms of data recovery. She said: "If the examination reveals that the information on the cost of private parking was clearly visible and that a contract was concluded, this also justifies, in my opinion, the collection of personal data ".
The amount of the penalties, however, seems different: if the rate is significantly higher than the usual Knollchensatz in the city, you can retaliate. The Oberhausen Consumer Council also offers legal advice to: Paul-Reusch-Straße 34, tel. 0208-91 10 86 01.
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