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Due to a strike in Ryanair cabin crew rushes today several hundred flights. That affects 100,000 pbadengers – so they have to check their e-mails regularly on holiday.
By Jan-Peter Bartels, HR
She can still laugh. "We fly with Ryanair," explains Eva Hänseler. "But fortunately we are not in the cancellations." At least she has not yet received e-mail. The German tourist stands on the Plaça Mayor of Palma de Mallorca, the black baseball cap sunk deep in the face. It's hot, his last day of vacation. The bustle, souvenir merchants and street painters offer their products around them.
Many tourists in sidewalk cafes occasionally look at the mobile phone: did Ryanair contact you? Is the flight canceled because of the strike? "Some of us at the hotel were eight hours late because of that, they were really struggling," says the blonde tourist. She takes it with humor: "We are on vacation, everything is fine and the sun is shining!"
600 flights are expected to be canceled at Ryanair today and tomorrow. Customers must rely on e-mail to know in advance if their flight is affected. Because they can not look for it. Ryanair has not published a canceled flights list and does not wish to do so, as the company explains on tagesschau.de- request. "We do not break this information down into individual markets or airports."
Flights to and from Germany
However, flights to and from Germany are also affected: in Cologne / Bonn, eight take-offs and landings are canceled today. 39 and tomorrow, explained the airport operator. In other airports, such as Memmingen, Nuremberg, Hamburg, Bremen, Dortmund or Weeze, Ryanair canceled individual flights to Spain or Portugal
Many German tourists are sympathetic to the strikes of the Plaça Mayor. "Of course, the strike in the main season, because you can argue its goals much more likely," says Heiko Papenburg, who spends his holidays in Mallorca. "We have heard in advance that Ryanair is currently fighting more often, so we did not fly with them and they say that they may not come back." That's what others say. An image that no company can want. This is why cabin crew relies on Ryanair to relocate.
They are on strike in Spain, Portugal, Italy and Belgium. Above all, it is important for them that working conditions change: "Colleagues all want to be directly employed by Ryanair," says Christoph Drescher, president of EurECCA, the umbrella organization of trade union unions. cabin crews in Europe. "Most colleagues like to work for Ryanair, but they work for temporary work agencies, so when the contract ends, they have to be recruited, which of course means insecurity." The culture of human resources is also a fear.
ready to give in to inappropriate requests "
Ryanair, however, wants to stay tough According to Chief Marketing Officer Kenny Jacobs:" These strikes are totally unjustified and will only disrupt family vacations and compete with companies in Belgium, Portugal and Spain. Rather, we would deduct planes from certain markets and accept job losses, the boss of Ryanair O'Leary had threatened on Monday: "Because we are not ready to give in to inappropriate requests that would compromise our weak rates or our very efficient model. "
Mallorca Airport without chaos
At the Mallorca airport, the first flights were canceled yesterday, before the Ryanair meter formed a line of customers. Chaos does not prevail here, things are changing fast. Few Ryanair customers with the canceled flight come to the airport – an effect of the e-mail information. Pensioner Maria Heine is confronted with the baggage claim. On his return flight, everything seems to work out now, but we will remember the flight to go.
"We arrived from Bremen 14 days ago, we were almost in the plane, the announcement arrived: canceled my three grandchildren," she said. ticket with another airline, but for the flight they had to go to Münster. "We finally spent the night at the airport because the flight did not leave until the morning of the 5th. We had been traveling for more A day! So, I'm so angry – I'll never book Ryanair again. "
Rebooking or Reimbursing Tariffs
This should not happen on strike days today and tomorrow.Yesterday, the airline has proudly announced via Twitter that all customers affected by the strikes had been either relocated for alternative flights or reimbursed at full fare, unions opposed: only loud threats proved that strikes were nonetheless effective. German tourists on Plaça Mayor are enjoying their holidays – with the mobile phone in sight.Noone who has not received e-mail until now promises Ryanair, whose flight is definitely in progress.
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