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The award reaffirms the commitment of the Accra City Hotel to delight the guests with the warm hospitality of Ghana.
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Hotel Accra City received the prestigious Oscar for hospitality from World Travel Awards™ and won "The Best Hotel in Ghana" in 2019.
The World Travel Award was established in 1993 to recognize, reward and celebrate excellence in all sectors of the tourism industry. Today, the World Travel Award brand is globally recognized as the ultimate quality brand, the winners being the reference to which all others aspire.
This latest Oscar Home is a welcome addition to the many awards and honors Accra City Hotel has won in recent years.
This award reaffirms the Accra City Hotel's commitment to delight guests with warm Ghanaian hospitality and that it stands out among its peers. the World Travel Award is a gratifying recognition of the hospitality philosophy of Accra City Hotel.
Mr. Yaw K. Mamphey, Sales and Marketing Manager, Accra City Hotel, received the trophy and certificate for winning the World Travel Award saying, "We have never intended to win prizes, but to serve our customers every day with excellence. We are proud to create memorable experiences and offer genuine hospitality to all our guests. We are very proud of this achievement of excellence and thank our guests for sharing their experiences in our beautiful hotel and for ranking us as excellent. "
"We look forward to improving our position in the market after receiving this award. It's a recognition and we will be more motivated to improve our services, "added Yaw Mamphey.
In terms of continuous improvement, the Accra City Hotel has achieved many successes, particularly with regard to the renovation of its food and beverage areas.
They show no signs of slowing down either, and the success of their renovation project has continued, the general manager reveals that preparations are underway for the addition of a magnificent new event space at the Accra City hotel, which will host weddings, professional events and other private events. evenings.
The General Manager of the Accra City Hotel, Roman Krabel, said: "It is a great honor to receive this award that I wish to celebrate with my team. I want to thank them all for their hard work and customer-focused efforts that have earned us the most respected award in the world. Offering heart hospitality and high quality service is what we do as part of our best promise of experience to customers. "
"Whether in front of the house or behind the scenes, every member of our team is an ambbadador for our hotel and they share this honor. This is not a reward that can be bought and the evaluation criteria are extremely difficult.
Roman Krabel
"To win this award, our 4-star Accra City Hotel has had to compete with all five-star properties in Ghana, offering strong competition in all categories. Hotel Accra City is an organization that strives for excellence, excellence in customer experience and excellence in the way we run our business, "added the managing director.
Accra City Hotel is a 4-star hotel located in the heart of Accra, one of the liveliest and liveliest cities in Africa. Defined by avant-garde design and a creative atmosphere, this elegant hotel offers 196 guestrooms with contemporary comforts.
With your finger on the pulse of the city, guests at the Accra City Hotel can enjoy cutting-edge dining experiences, sophisticated seminars and conferences, and glamorous private parties, all complemented by graceful Ghanaian hospitality.
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