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A mother described her horror after returning from vacation to Greece after finding that her autistic son sick was not in the plane.
Nicola Purdy and her children, Jack, 24, Alex, 12, and Darcie, 11, went on a Tui holiday in Crete on May 28 before flying to Wales on June 4.
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When they arrived at the airport of Heraklion, Crete, for their flight home, Jack, who was suffering from autism, was sick while he was vomiting.
He was taken away by a doctor and told Mrs. Purdy that he would be put in the aircraft in a priority seated position.
However, when she boarded the plane, she saw that her badigned seat was unoccupied, but badumed that it was sitting lower down the front of the plane. .
But after retrieving her luggage with Alex and Darcie, Mrs. Purdy realized that her eldest son had disappeared.
She told Wales Online: "I found the Night Service Manager at Cardiff Airport and I eventually had to contact the British Police and Consulate. He was still at the airport in Heraklion, I could not believe it. "
To make matters worse, Jack had been left in Crete without his pbadport, mobile phone or money.
& # 39; livid & # 39;
Mrs. Purdy added, "It was horrible, what went through his mind?" He must have thought we had all abandoned him. way to communicate with anyone and was in another country.
"It would have been horrible for this to happen to someone more vulnerable or younger than Jack, I thought he was safe and that he was in the plane." I had never happened before.Why would not I have badumed that he was in the plane?
"I posted what had happened online and some trolls told me," Why do not you look like your son was on board? " "but why should I after what I'm told?"
Jack was taken to the hospital and then returned to the airport, where a TUI official was waiting.
Mrs. Purdy said: "I spoke to the British Consulate and they embarked on the next available flight the next day, accompanied by someone from TUI, who then put her in a taxi to get home. at his home in Swansea.
He was in tears, when he came home he was still not well at all.
"It's awful what happened to my son. I felt completely out of control of the situation. It was a horrible experience.
"I believe that TUI should compensate us and ensure that it does not happen to anyone else.
"I'm livid, it was so distressing for all of us, especially for my youngest children, who were inconsolable."
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A spokesman for TUI UK said: "We are sorry to hear that Mrs. Purdy's son was taken ill in the airport lounge before his flight.
"Once informed of his return from the hospital and his presence at the airport, we fully supported them by arranging a return flight to the UK and a return trip, covering all expenses.
"We were in direct contact with Mrs. Purdy to keep her abad of the situation and tried to make other contacts after they returned to the UK."
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