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Vodafone said it was working on the "disruption" of its mobile and fixed broadband services.
An international link used to transmit data between countries has failed, but the traffic is rerouted to solve the problem.
Reports on the DownDetector website indicate that subscribers in the United Kingdom, Ireland, Greece, Italy, Portugal and Germany are among those concerned.
The problem seems to have started after 14h.
However, some affected users reported that issues related to email and other Internet activities were resolved.
We are aware that some customers are having problems with their mobile and broadband data services. Our engineers are working hard to solve the problem, services are being restored. This could be time consuming and sorry for any inconvenience. Andreas
– Vodafone UK (@VodafoneUK) June 13, 2019
End of @VodafoneUK's Twitter post
The fault comes a day after the company announced that it had begun allowing users to link their accounts to Alexa's Amazon service, allowing them to call contacts via smart speakers. of American society. However, nothing indicates that this was the cause of the failure.
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