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The nightmare of travelers is to miss a connecting flight and to spend unexpectedly at night in an unknown city. What's more embarrbading?
Maybe an airline asking two foreigners to share a hotel room – with only one bed.
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Jerryne Mahele Nyota, of Ottawa, said she was upset when her 71 – year – old mother told her that it was what happened after missing a robbery. Air Canada July 19th.
Air Canada said in a statement that the test was the result of a misunderstanding. "It's not our policy to share a room with pbadengers who do not travel together," the airline said. "In this case, an error was made when allocating rooms."
& # 39; I do not know this man & # 39;
Mahele Nyota's mother, Elizabeth Coffi Tabu, had spent a month with her daughter and family before planning a flight back to Paris.
It was a fairly simple trip, with a connection to Montreal, said Mahele Nyota to CNN. However, Coffi Tabu was in a wheelchair because she was recovering from a cancer treatment. A delay in the first flight made him miss his flight to Paris.
After trying to catch the last flight of the night, Coffi Tabu and another pbadenger, a 35-year-old man, were informed that they would have to wait until the next morning. Air Canada offered to install them at a nearby hotel, but with one problem: there was only one room available, said Mahele Nyota.
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"My mother told the Air Canada agent:" I do not know this man. We are not a couple, "said Mahele Nyota." But they said there was only one room. "
Mahele Nyota said that Coffi Tabu had gone to the hotel with this man, having no cell phone reception at the airport and not knowing what else to do. Upon arrival, the hotel surprised them by saying that the only room had only one bed, said Mahele Nyota. The man offered to sleep on the sofa of the room.
"He was a perfect gentleman," said Mahele Nyota. "But I obviously felt uncomfortable when my mother was spending a night with a man half his age, a totally foreign man!"
After finally rejoining her mother around 9 pm, Mahele Nyota said she had called the hotel and Air Canada to try to arrange everything.
About three hours later, Coffi Tabu was booked at another hotel, she said. Early the next morning, Mahele Nyota traveled from Ottawa to Montreal, over a distance of nearly 200 km, to pick up her mother for the flight to Paris.
After talking about this event to an Air Canada employee, Coffi Tabu received two $ 10 coupons and a favorite seat with extra leg room.
Although Coffi Tabu returned to Paris, his daughter said that it was almost 24 hours later than expected. "I do not want this to happen to other families," said Mahele Nyota. "If you want to change things, you have to talk."
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