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Tesla CEO Elon Musk.REUTERS / Mike Blake
- A Tesla owner tweeted to Elon Musk that the "dog mode" of his car had malfunctioned, allowing the temperature in the vehicle to rise to 85 degrees.
- The "dog mode" of Tesla was launched six months ago and aims to keep the car cool to prevent dogs from overheating.
- Musk replied that he was fixing the bug.
- Visit the Business Insider home page for more stories.
Elon Musk has promised to settle Wednesday a big problem with the "dog mode" Tesla.
Dog mode was set up by Tesla in February, at the request of a Tesla fan on Twitter. When enabled, the dog mode keeps the air conditioning running and pops up a message on the car's display screen saying "My owner will be back soon".
Read more: Elon Musk says Teslas will be able to broadcast "soon" Netflix and YouTube safely
Or at least that's how it should work. The Twitter user and technical CEO, Rahul Sood – who heads the electronic sports company Unikrn – said he had activated the dog mode to discover that the car had reached 85 degrees with his dog at the # 39; inside.
"Dog mode only works in automatic mode, if you manually set the fan and leave the air conditioner turned off," he tweeted.
@Elon Musk @You're here warning about dog mode …
It's hot like hell in Seattle. Today, I used the dog mode and, thankfully, I kept the application open. To my great regret, the car was 85 degrees and up!
Dog mode only works in automatic mode, if you manually set the fan and leave the air conditioner off.
– Rahul Sood ? (@rahulsood)
July 31, 2019
Elon Musk replied with "Fixing …", for which Sood expressed gratitude.
Tesla vehicle software updates can be deployed remotely, that is how the dog mode was originally introduced in vehicles. Tesla was not able to tell immediately if the fix had been put in place when Business Insider contacted him Thursday morning.
At the first appearance of the dog mode, animal charities, including PETA, told Business Insider to discourage drivers from using it.
"We warn that the" dog mode "feature is not foolproof and could provide a false sense of security because engines and air conditioning can be cut off," said a spokeswoman for PETA. She added that the message displayed on the screen of the car could dissuade a pbaderby from interfering in case of malfunction of the technology.
"The safest way for anyone to protect dogs when the temperature soars is simply to leave them at home, with plenty of water," she added.
You can find tips on what to do if you see a dog in a locked car on the PETA website. In the UK, the board of the RSPCA is calling 999 if you see a dog in distress in a car on a hot day.
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