Lloyds, Halifax and Bank of Scotland customers face payment issues

Hundreds of thousands of customers from Lloyds, Halifax and the Bank of Scotland were unable to make payments from their online accounts today.

Some have been frustrated at not being able to pay and transfer money online.

Others were not able to confirm if funds were coming into their account.

A spokesman for Lloyds Banking Group, which owns the three brands, apologized but said its systems were now operational again.

"However, due to the problems encountered today, some of the payments that customers made earlier in the day could be treated late." We continue to warn customers that they should not submit a second payment in order to avoid duplicate payments. "

The bank said that no customer would run out of money because of the computer problem.

Steve Davis, a quality engineer originally from Leicester, said that he had been caught off guard by the problems of this morning when he had been informed of the transfer of a client's money. but that money was not in his bank account in Halifax.

"I have received a notification of an incoming transfer from [banking] app … at 11 o'clock he had not appeared. Then at noon he still had not appeared.

Mr. Davis stated that it was only after calling his bank that someone told him about the computer failure, which would have been "repaired at 3 pm".

"What was most annoying was that no one told us anything …[they] just leave us in the dark. "

"You have people with tight budgets who will be in line waiting for the crates tonight thinking that a payment has been paid but that it will go down."

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